CaptionPad Privacy Policy

Last Updated: April 21, 2026

CaptionPad LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how your information is handled when you use CaptionPad devices (“Device”) or our website.

1. Core Principle: No Cloud Processing of Conversations

CaptionPad is designed with privacy in mind:

Turning off the Device clears all captions. We do not have access to your conversations.

2. Information We Collect

2.1 Purchases

When you purchase a Device, we collect:

This information is used to fulfill your order and communicate with you.

2.2 Payments

Payments are processed by Stripe. We do not store or have access to your full payment details such as credit card numbers.

2.3 Communications

If you contact us (e.g., via email or contact form), we may store your messages and contact details to respond and provide support.

2.4 Website Usage

Our website uses analytics tools such as Google Analytics to understand how visitors use the site. These tools may collect:

This data is aggregated and does not directly identify you.

3. Cookies

Our website may use cookies or similar technologies for analytics and basic functionality. By using our website, you consent to the use of such technologies.

4. Multi-User / Local Network Features

CaptionPad may allow multiple devices to connect over a local network.

5. How We Use Information

We use collected information to:

6. Data Sharing

We do not sell your personal information.

We only share information with third parties as necessary to operate our business, such as:

7. Data Retention

We retain personal information only as long as necessary to:

8. Your Rights

Depending on your location, you may have rights to:

To make a request, contact us using the information below.

9. Data Security

We take reasonable measures to protect your information. However, no system can be guaranteed to be completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website or Device after changes constitutes acceptance of the updated policy.

11. Contact

CaptionPad LLC
For privacy-related questions, contact: bryonmathf@gmail.com